Frequently Asked Questions
Everything you need to know about our spiritual jewelry and home decor.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that certain personalized or final sale items may not be eligible for return.
Are the gemstones used in your jewelry authentic?
Yes, we pride ourselves on using genuine, high-quality gemstones and crystals. Each piece is handcrafted with intention and authentic materials to ensure spiritual integrity.
How should I care for my Karma and Luck jewelry?
To maintain the beauty of your pieces, avoid contact with water, perfumes, and chemicals. Clean gently with a soft cloth and store in a dry place when not in use.
Do you offer a warranty on your products?
We provide a 90-day warranty against manufacturing defects. If your item breaks due to a production flaw, we will gladly repair or replace it for you.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.